Contact us

By email

When contacting us by email regarding feedback or with a query, please ensure you include as much information as possible to help us respond to you quickly.

We have a comprehensive Resources section, which provides useful information and answers to many common questions, as well as tailored information for Librarians. Please take a look to see if your question is answered there. If not, please send your email to

By telephone

When contacting us by telephone please ensure you have as much information on hand as possible. Please call us on the following numbers:

United Kingdom
+44 (0) 20 7017 7720

United States
+215 625 8900 or +1 800 354 1420

+65 6508 2862

+61 3 8842 2413

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